Comments on: Breitling Watch Crowns – Should they be Under Warranty?

By: MarkH

MarkH — Thu, 08 Dec 2011 13:01:22 +0000

They are not. I am paying for the repair and selling the watch.

By: The Breitling Source

The Breitling Source — Thu, 08 Dec 2011 03:32:12 +0000

If it is as you said something that broke through no fault of your own whatsoever, then of course Breitling should repair under warranty. Obviously they think it is otherwise… I hope it works out for you but it doesn’t sound that way.

By: MarkH

MarkH — Thu, 08 Dec 2011 03:03:21 +0000

I was told there was damage to the tube. I cared for the watch meticulously .

By: The Breitling Source

The Breitling Source — Wed, 07 Dec 2011 22:58:20 +0000

Is there something wrong with the mechanism? Or is it just some surface damage?

By: MarkH

MarkH — Wed, 07 Dec 2011 20:49:32 +0000

Just informed by Breitling of a 700 dollar charge to fix the crown on my four month old Super Ocean GMT. I was on my way out the door for a week long Europe trip and discvred the watch stopped and the crown stuck As a pilot I feel naked without a wrist watch. In attempting to un stick the crown I scuffed the grooves slightly. Breitling will not honor the warranty . It’s my second Breitling and my last.
I just ordered a Doxa GMT.

By: The Breitling Source

The Breitling Source — Tue, 22 Nov 2011 21:45:39 +0000

I’ve never had too many problems with my Breitling but its possible. Try asking them.

By: Tim

Tim — Tue, 22 Nov 2011 19:57:56 +0000

Bought an Airwolf 6 mos ago and the digital clock ceased to function. Breitling Canada fixed it once but the same problem has occured again. Does Breitling ever replace watches rather than repair them? I fear I bought a lemon.

By: The Breitling Source

The Breitling Source — Mon, 14 Nov 2011 01:41:25 +0000

That’s actually quite inexpensive compared with many watch repairs.

By: jerry

jerry — Sun, 13 Nov 2011 22:22:03 +0000

The crown fell off of my breitling, and I only paid 120 to repair it. I don’t know if they actually replaced it, but for 120.00, who cares?

By: The Breitling Source

The Breitling Source — Sat, 16 Oct 2010 20:06:41 +0000

I’m not sure if this constitutes a pattern, since they sell something like 150,000 watches a year. But anything that could be contributed by the user impacting the watch on something is often hard to get repaired under warranty.